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Female owned and operated, big plus! They do try to work with you and help you out. Nice people.
Every time I have knowledgeable mechanics work on my car that explain what is wrong and how it affects the running of it. Prices are always fair. There are no constant repeat visits to find a problem. You are not a number.
This place was highly recommended to me by a family friend who teaches automotive mechanics @ KVCC. He was right with his opinion. Very reasonable priced but most of all honest and truth worthy from the owner to the mechanics. I will take my car nowhere else as I know I am not being taken advantage of and the work is done right. The mgr. also gave me a ride to and from while the work was being done. The owner, a female, and boy does she know her job well!
Been coming here for ten years now and never disappointed. Quality work and a fair price every time. I refuse to go anywhere else!
Best Customer service from Deb!
I've always had a good experience with Auto Analyst. They take good care of my car and their prices are reasonable. I would recommend them to my friends.
These guys are the best I have been to so many car shops around Kalamazoo and experienced rampant dishonesty and unfriendly service. The guys at Auto Analyst went the extra mile and tightened things out of courtesy and knew exactly what to do and did it on a timely basis. Highly recommend - this is the only place I trust and will bring my car when in needed.
Incredibly knowledgeable and nice mechanics. Will help explain what is wrong and how to address the issue. Prices are very fair and much cheaper than the dealership with the same level of care. Definitely recommend for any make or model. Had a 2007 Infiniti serviced there.
Even though appointments were booked out, a gentleman was willing to come out in the rain to take a quick peek at my power steering and let me know I was perfectly safe to make the drive to the airport in the icy rain, no charge. I am always wary of being upsold or misinformed by mechanics (and I've heard some terribly false, expensive sweet talk before) because I'm a young woman, and because my knowledge of cars isn't extensive, and these guys couldn't have been more straight-laced, honest, and excellent. I know where I'll be headed with my next car problem, no questions asked.
I've always received excellent service at Auto Analyst. The guys are so nice & very knowledgeable and I know that my vehicle is in good hands. Prices are very reasonable as well. I have two free oil changes on my new car to be used at dealerships & I can't wait to be able to take it back to Auto Analyst for those services because I know this place is the best in town! I only wish I would have started going to them sooner!
Auto analyst is absolutely awesome. I've had to take my vehicle there two times, and each time they were fast, friendly, affordable. Often times I feel that auto repair shops try to take advantage of women, but not at Auto Analyst. The owner is a wonderful woman who is funny, and very knowledgeable. I truly feel that I am in good hands whenever I have to have my car serviced. They are so kind, and explain things in a way that someone who lacks in depth car knowledge will understand, without being condescending. Thank you again auto analyst for your professionalism, and speedy car repairs. I would highly recommend them to anyone needing service in Kalamazoo MI.
I have taken vehicles to Auto Analysts a few times for services including pre-purchase inspections, oil changes, battery replacement, and general check-ups. They've always called me with their pricing quote before completing the work and they are very reasonable! Always fast, professional, and knowledgeable.
This is the only place my wife and I take our vehicles in Kalamazoo. They are very fair with pricing, extremely professional, and very good at diagnosing issues. I give Auto Analyst my highest recommendation. If you need a place to get your vehicle fixed, this is the place!
There is nothing harder than being an older woman with a car problem. That use to be a problem. I found auto analyst to be honest, caring and understanding. All of this as well as finding the problem and fixing it quickly and at a fair price. Thank you .
During the past few years I have taken my vehicle to Auto Analyst 3 or 4 times a year. Every member of the staff from the owner & front office to the mechanics are pleasant, courteous and knowledgeable. Never have I had an unpleasant experience.
Finding mechanics that you trust is difficult. Look no further that here. They have treated my 2004 Impala like it was a brand new Mercedes-Benz. Their prices are reasonable and their service is top tier. They've never tried to sell me things I don't need. I can't sing enough high praises about these people. I recommend them for oil changes to engine replacements and everything in between.
They are the best !!
Saved me $500.00 off the next closest shop. Service was promptly completed and the staff were extremely helpful and courteous. I will be returning for any future repairs when needed.
Love everyone at Auto Analyst! I have taken two of my cars there and they took great care of me and my cars every time!
This is a business of honest and respectable people. I went previously to have my front breaks repaired and paid a reasonably price and my car sounds great! I went back to have the rear brakes done and instead of going ahead and fixing the brakes, they let me know I had much more time before they needed to be replaced, allowing me to save some money at the time. I highly recommend!
AWESOME PLACE!! The Service is great and they don't over charge you. They fix exactly what needs to be fixed. They don't lie and try to sell you more services like the other places. The Staff is very friendly and will call you to let you know what the problem is and the price before they fix it. Love this places. Thank you Dave & Staff for all the info, calls and Services. Be back soon.
My first experience with Auto Analyst waswhen I drive my steaming diesel to their shop. I thought it was a belt but they quickly found that the water pump was bad. Everyone there was very helpful and professional. I've always gone back to them. Would recommend Auto Analyst to anyone. Thank you for your help and professionalism.
This is the only place I will take my car. Friendly service, good prices, and I don't have to go and get the same thing replaced time and time again. Defiantly go here for your car needs!
The guys at Auto Analyst recently replaced my fuel pump after I had already had it replaced someplace else and they found the tank full of "sugar". apparently the other mechanic didn't bother draining the tank and checking it so after having the fuel pump replaced and fuel filter and the jeep still not running i had it towed to Auto Analyst. They cleaned the tank, replaced the pump and filter, ran cleaning agent thru the system and only charged me for the extra parts no extra labor. They did an awesome job. Had the jeep back the next day.
I have had my car serviced here on several occasions and have had great experiences each time. These guys are friendly and won't screw you around.
I was in a pinch after an unfortunate incident at another automotive place, these guys got me in and taken care of the same day. I had my dog with me and they let her stay right in the shop with me while the repairs were made. The entire staff was very professional and extremely kind to my dog and me. It is nice to see a place that actually cares about the customer. On top of the excellent care my vehicle is running better than ever.
You wont find more honest mechanics anywhere.
Had a problem with my car. I called and asked them to fix it and he told me to come in that day, and fixed the problem in only 5 mins. Will definitely be going back.
Very satisfied service. Reasonable price. Highly recommended!
I love coming here. Very nice people and great service. They always get me right when it comes to my vehicle. Definitely recommend coming here.
I went to Auto Analyst and received superb service from Alphonso! He handled my car with care and explained in detail what needed to be done. This was refreshing after hearing and getting all kinds of run around from other service providers! I will be back!
The guys at this shop are great, they are very helpful and knowledgeable. Also their rates are much better than the dealership shop. I would highly recommend them to anybody looking for a good mechanic in the Kzoo area.
Quick, professional, and honest! Having recently moved to Kzoo I was in need of a new shop for light repairs and had been putting off a heater core flush for a few weeks. Even with a busy shop they got me in the same morning I called and had me out in under an hour. Good pricing, excellent communication, and a friendly atmosphere will have me coming back time and time again!
-Anonymous - Kalamazoo
Being a female college student knowing absolutely nothing about cars, the guys over at Auto Analyst made me feel incredibly comfortable and at ease. I came in expecting to need a new starter for my jeep but instead all I needed was to clean a few connecting cords on my battery. I also needed a new oil change so they did that as well!
Rather than charging me the $40 the checkup plus the $35 for the oil change, they only charged me for the oil change and gave me a student discount without me asking! I am very confident in these fellas and would trust them any day! Not to mention they have adorable puppies to play with!
I'll be recommending this company to everybody I know. My car is an older model and needed a minor repair on the door. No local mechanics had any openings in the near future and in spite of being very busy they assessed my problem and fixed it on the spot. Great guys, the spirit of generosity, and I'll definitely be going back whenever I need a fix.
My daughter, who attends Western Michigan University, was experiencing car problems and called me for help. Being that we reside on the east side of the state, I had no previous dealings with any auto shops over there and was concerned I would be taken to the cleaners. that's far from the truth. these guys identified the problem, gave me a few options, all at a fair price, and completed the work in a timely manner. they were honest, professional, and very easy to work with. Would highly recommend them.